Thank you for shopping at Goodie Two Shoes Boutique! We take pride in the quality of our merchandise and want you to be happy with your order. We are happy to offer easy, no-hassle refunds on returns received within 21 days of the original ship date.
You will receive a refund to the original payment method used when placing your order. It will take approximately 5-10 business days to process your refund once we receive it. If you would like to make a return, please ensure that your return meets the following criteria:
- Returns and exchanges are accepted on items received within 21 days of the original ship date.
- Returns and exchanges are accepted on items that are in original condition, and have not been altered, worn, washed, or damaged.
- Unfortunately, we cannot accept returns on sale items, leggings, camisoles, bralettes or gift cards.
Please do not ship items back to us after 21 days from the original ship date as we are unable to process any refunds or exchanges in our system after 21 days have passed. We won’t be able to process your refund and we will not pay to ship it back to you. Shipping charges are nonrefundable.
If you have received the wrong item or a defective item, please e-mail us at email@example.com within 5 business days after receiving your order so that we can assist you. Please note that items that have been damaged due to wear and tear, or from being washed incorrectly are not considered to be faulty and are therefore not eligible for return. Please follow care label instructions to ensure that your garment retains its original quality.
To process a return please send us an email at firstname.lastname@example.org and we will send you a return form. Please remember to include your return form in the return package so that we can identify who the return is from and credit you accordingly. Please write your order number on the outside of the shipping package.
We do not provide pre-paid return labels. The customer is responsible for all shipping costs. Please ship your return via UPS, FedEx, or USPS. We strongly recommend that you consider purchasing tracking and/or delivery confirmation as we are only able to issue a refund on merchandise we receive.